The Operationary Blog
Reading for
Founders and operations leaders running companies under 50

On the record. The kind of writing that earns its read.

Practical writing for founders and operations leaders running companies under 50. The things worth knowing before they become expensive to learn.

Founders Operations HR No jargon
Small Business HR Sylvia Awuah-Gyan Small Business HR Sylvia Awuah-Gyan

The Firsts That Define Your Business (and How to Nail Them)

Everyone remembers their first sale. Not as many talk about their first hire, their first payroll run, or (and this one tends to come up fast) their first termination. These moments don't just shape how your business operates. They set the tone for everything that comes after them. Getting them right matters more than most founders realize, and this post is a practical guide to doing exactly that.

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Small Business HR Sylvia Awuah-Gyan Small Business HR Sylvia Awuah-Gyan

The Hidden Price Tag of DIY HR (And Why It’s Hurting Your Business)

It looks like a cost savings on paper. Handle HR yourself, skip the overhead, keep things simple. The problem is what doesn't show up on the spreadsheet: the compliance fines, the turnover costs (50-200% of someone's annual salary, by the way), the hours you're spending on admin instead of growing the business. One poorly worded policy in a handbook you copied from the internet can undo years of hard work. This post lays out what DIY HR actually costs.

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Small Business HR Sylvia Awuah-Gyan Small Business HR Sylvia Awuah-Gyan

The Founder’s Time Trap: Why Doing HR Yourself Is Costing You Growth

Every hour a founder spends processing payroll or sorting through onboarding paperwork is an hour that didn't go toward closing a deal, improving the product, or building something that scales. That trade-off sounds obvious when you say it out loud, but it's easy to miss when you're deep in the weeds. This post makes the case, pretty clearly, for why your time is the most expensive HR tool you could possibly use.

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People & Culture Sylvia Awuah-Gyan People & Culture Sylvia Awuah-Gyan

A Virtual Escape Room Won’t Save Your Remote Culture

Forced fun has a reputation, and it's not a flattering one. Virtual escape rooms and themed happy hours might get a few laughs, but they're not building anything that lasts, especially not when your team is spread across time zones and already stretched thin. Real culture is what happens when the camera's off. This post makes the case for what actually moves the needle: defined values, intentional systems, and onboarding that means something.

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Onboarding & Training Sylvia Awuah-Gyan Onboarding & Training Sylvia Awuah-Gyan

The Hack Every Small Business Owner Needs for Onboarding New Hires

If your onboarding process lives across twelve browser tabs, three email threads, and a shared drive folder nobody can actually find. You're not alone. Most small businesses cobble it together and hope for the best. There's a simpler way, and it's completely free. This post walks through how to use Google Sites to build a centralized, branded onboarding portal that makes a real first impression on day one.

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Onboarding & Training Sylvia Awuah-Gyan Onboarding & Training Sylvia Awuah-Gyan

The 30–60–90 Day New Hire Plan Template Your Remote Team Needs

Starting a new remote job can feel like being handed a puzzle with no picture on the box. New hires are trying to remember twelve new logins, figure out how things actually work around here, and somehow hit the ground running, all without the informal conversations that would normally fill in the gaps. A 30-60-90 day plan changes that. This post walks through a three-phase framework designed specifically for remote teams who want their people to actually succeed.

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