The Operationary Blog
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Founders and operations leaders running companies under 50

On the record. The kind of writing that earns its read.

Practical writing for founders and operations leaders running companies under 50. The things worth knowing before they become expensive to learn.

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Onboarding & Training Sylvia Awuah-Gyan Onboarding & Training Sylvia Awuah-Gyan

Ways to Transform Employee Onboarding with a Virtual Scavenger Hunt

Nobody gets excited about a 47-slide onboarding deck. The good news is there's a more engaging alternative: companies using gamification in their onboarding have seen up to 60% higher engagement, which is the kind of number that's hard to ignore. Virtual scavenger hunts turn the typical first-week experience into something actually memorable, and they work just as well for remote and hybrid teams. This post covers five core strategies and ten specific ideas to get you started.

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HR Tools & Technology Sylvia Awuah-Gyan HR Tools & Technology Sylvia Awuah-Gyan

10 Must-Have Tools for Small Businesses in 2025

Running a small business in 2025 means wearing a lot of hats, but it doesn't mean doing everything manually. The right HR and business tools don't just handle compliance and payroll anymore. They help you build culture, track growth, and actually develop your people. This post rounds up 10 tools worth investing in, from applicant tracking to AI-powered copywriting, and makes a case for why each one earns its place on the list.

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Onboarding & Training Sylvia Awuah-Gyan Onboarding & Training Sylvia Awuah-Gyan

New Hire? Master the Art of Remote Employee Training

Here's something worth sitting with: 69% of employees are more likely to stay with a company long-term when they experience quality onboarding. That's not a small number. Remote training comes with its own set of challenges: the informal moments that happen naturally in an office just don't exist on a video call. This guide walks through five practical steps to build a remote training experience that actually sticks, and actually gets people to stay.

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Performance Management Sylvia Awuah-Gyan Performance Management Sylvia Awuah-Gyan

Budding Strategies for Spring: Cultivating Smarter Talent & Performance Systems

Spring tends to bring a certain energy with it, and that makes it a good time to step back and ask whether your hiring, onboarding, and performance systems are still working the way they should. This post offers three practical HR strategies worth carrying into the season: hiring for potential instead of perfection, building onboarding that actually empowers people, and moving away from rigid annual reviews toward something more continuous and useful.

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Remote & Hybrid Work Sylvia Awuah-Gyan Remote & Hybrid Work Sylvia Awuah-Gyan

Bridging the Gap in Employee Communication Between Remote and Office Teams

Poor communication doesn't just slow teams down. It erodes trust, and in a hybrid setup, that erosion happens faster than most leaders expect. Remote employees and in-office teams have fundamentally different communication rhythms, and pretending otherwise is probably where a lot of companies go wrong. This post breaks down the real differences and offers seven practical strategies to help distributed teams actually connect, not just check in.

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Performance Management Sylvia Awuah-Gyan Performance Management Sylvia Awuah-Gyan

The Importance of Success Metrics for Each Role Within Your Organization.

Measuring time in a seat is not the same as measuring contribution. A lot of organizations operate as if those two things are equivalent, and that tends to create a particular kind of frustration: managers who can't tell who's actually performing, and employees who have no clear idea what "doing well" even looks like in their role. This post makes the case for outcome-based success metrics and walks through how to build them for every role in your organization.

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Onboarding & Training Sylvia Awuah-Gyan Onboarding & Training Sylvia Awuah-Gyan

Day 1 New Hire Experience for Hybrid or Remote Teams

The first day sets a tone that's genuinely hard to reset later. For remote and hybrid employees, that first impression has to work harder. There's no casual hallway introduction, no "come grab coffee when you're ready," no organic way to absorb the culture of the place. This post covers what intentional Day 1 onboarding actually looks like: from welcome kits to virtual buddy systems to the small gestures that make someone feel like they made the right choice joining your team.

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HR Tools & Technology Sylvia Awuah-Gyan HR Tools & Technology Sylvia Awuah-Gyan

5 Smart Tools That Streamline Performance and Recognition in Hybrid Teams

Hybrid work is the reality most teams are operating in right now, and the pressure on leaders to keep everyone engaged, accountable, and actually seen hasn't gotten any smaller. The right tools don't replace the human side of management. They support it. These five platforms, covering everything from performance tracking to peer recognition to thoughtful gifting, are worth knowing about if you're building or refining how your hybrid team actually runs.

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Remote & Hybrid Work Jennifer Beattie Remote & Hybrid Work Jennifer Beattie

Hey Executives… It’s Not the Location of Your Employees, It’s the Processes

The debate about where people work has gotten a lot of attention, maybe more than it deserves. Because the research keeps pointing to the same thing: location isn't what's driving poor performance or disengagement. Outdated processes are. When systems are built around physical presence and visibility as markers of productivity, remote work exposes every crack in them. This post is a direct argument for shifting focus from where your employees sit to how your organization actually runs.

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Onboarding & Training Jennifer Beattie Onboarding & Training Jennifer Beattie

7 Best Practices for Virtual and Hybrid New Hire Onboarding (That Actually Work)

With more than half of U.S. employees working hybrid or fully remote, traditional onboarding approaches like the awkward icebreakers, the paper compliance forms, and the endless back-to-back video calls just don't hold up anymore. And it's not a minor inconvenience: employees who experience poor onboarding are twice as likely to start looking elsewhere within the first year. These seven practices are the ones that actually change that outcome.

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