The Operationary Blog
Reading for
Founders and operations leaders running companies under 50

On the record. The kind of writing that earns its read.

Practical writing for founders and operations leaders running companies under 50. The things worth knowing before they become expensive to learn.

Founders Operations HR No jargon
Small Business HR Sylvia Awuah-Gyan Small Business HR Sylvia Awuah-Gyan

The Firsts That Define Your Business (and How to Nail Them)

Everyone remembers their first sale. Not as many talk about their first hire, their first payroll run, or (and this one tends to come up fast) their first termination. These moments don't just shape how your business operates. They set the tone for everything that comes after them. Getting them right matters more than most founders realize, and this post is a practical guide to doing exactly that.

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Small Business HR Sylvia Awuah-Gyan Small Business HR Sylvia Awuah-Gyan

The Hidden Price Tag of DIY HR (And Why It’s Hurting Your Business)

It looks like a cost savings on paper. Handle HR yourself, skip the overhead, keep things simple. The problem is what doesn't show up on the spreadsheet: the compliance fines, the turnover costs (50-200% of someone's annual salary, by the way), the hours you're spending on admin instead of growing the business. One poorly worded policy in a handbook you copied from the internet can undo years of hard work. This post lays out what DIY HR actually costs.

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HR Tools & Technology Sylvia Awuah-Gyan HR Tools & Technology Sylvia Awuah-Gyan

10 Must-Have Tools for Small Businesses in 2025

Running a small business in 2025 means wearing a lot of hats, but it doesn't mean doing everything manually. The right HR and business tools don't just handle compliance and payroll anymore. They help you build culture, track growth, and actually develop your people. This post rounds up 10 tools worth investing in, from applicant tracking to AI-powered copywriting, and makes a case for why each one earns its place on the list.

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Remote & Hybrid Work Jennifer Beattie Remote & Hybrid Work Jennifer Beattie

Hey Executives… It’s Not the Location of Your Employees, It’s the Processes

The debate about where people work has gotten a lot of attention, maybe more than it deserves. Because the research keeps pointing to the same thing: location isn't what's driving poor performance or disengagement. Outdated processes are. When systems are built around physical presence and visibility as markers of productivity, remote work exposes every crack in them. This post is a direct argument for shifting focus from where your employees sit to how your organization actually runs.

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